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This video training course teaches employees how to minimize the dangers associated with slips
video clips
A Job Safety Analysis includes identifying job tasks
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Identifying Customer Types Select:DVD This video training course teachesUnderstanding the various motivations that drive customer behaviors helps customer facing employees learn how to tailor their approach based on the customers needs. This training uses some humor to focus on the types of customers workers encounter and how to talk to them. The different types of customers you may encounter include, value shoppers, relationship shoppers, independent shoppers, and hands off shoppers. This course demonstrates how to
