Pay in 4 interest-free payments of $8.24 Learn more
Ships within 48 hours · Estimated delivery Oct 19 - Oct 24
This course is appropriate for RNs and care staff
Define and plan end of life care
Continuously assessing risk is an integral part of everyday care
and identifying when to call an ambulance
Customer Service: Providing a 5 Star Experience Series_Risk Management This course is appropriate forCourse Description: How would you like to be treated? Learn how to provide a 5 star service experience for people in your care home Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model, going the extra mile, exceeding expectations, demonstrating courtesy, under promising, over delivering Who is this course appropriate
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