Listening Not Just Hearing passport and mastering several templates to

and mastering several templates to practice and use to create opportunities and solutions versus upset and frustration

State the purpose of the Fair Housing Act and who is subject to its provisions

Communication vs

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Listening Not Just Hearing passport and mastering several templates toCourse Overview: This course is designed for anyone interested in learning about how to truly listen to your customer which will help you make better sales. Learning Objectives: Define listening versus just hearing Employ three techniques to enhance listening skills State three important benefits of listening Audience: Lending Staff Length of Course: This course takes approximately 30 minutes to complete. *This course does NOT qualify, nor meet the